Working With Your Insurance · Pleasant Creek Water Damage
Water spreading across your floor right now? Pleasant Creek Water Restoration delivers fast, around the clock emergency water damage restoration in Pleasant Creek, from the first extraction pass through full reconstruction. Our IICRC certified crews coordinate with your insurance carrier so you focus on your family, not paperwork.
Every missed call from Pleasant Creek gets a call back within 15 minutes.
Pleasant Creek Water Restoration is the Pleasant Creek, IN water damage restoration company homeowners call first: emergency water removal, structural drying, sewage cleanup, and mold prevention, available 24/7 with insurance coordination on approved claims. Call (765) 703-7292.
- Services: water damage restoration, basement flooding, sewage cleanup, storm damage
- Service area: Pleasant Creek, Johnson County, IN and surrounding areas
- Response time: Same day for Pleasant Creek inquiries; 24/7 emergency service available
- Licensed and insured (License #RC21100059)
- Serving Pleasant Creek, IN since 2018
Schedule Your Free Damage Assessment
The inspection on a Pleasant Creek water loss is a room by room walkthrough with the homeowner, not a quick glance and a quote. Walls are checked with non penetrating meters at multiple heights, baseboards and trim probed for wicking, subfloors and insulation evaluated where cavities are suspect, and we pull access behind cabinets, under sinks, around water heaters and washing machines, and along the basement perimeter and slab joints. The tools are simple and effective: a thermal imaging camera to map hidden moisture across surfaces, a penetrating moisture meter for confirmation readings, and a hygrometer for ambient temperature and humidity. The reason for thorough mapping is straightforward. The most expensive problem in water restoration is the moisture nobody found, the pocket behind a wall cavity in a Pleasant Creek home that quietly grows mold for a month before anyone smells it.
I agree to be contacted by Pleasant Creek Water Restoration regarding my inquiry.
Pleasant Creek homes range from established neighborhoods with mature trees and older plumbing to newer subdivisions still figuring out their building-grade systems. Water emergencies show up in both. Pleasant Creek Water Restoration responds to Pleasant Creek water damage with the same IICRC-certified crews regardless of neighborhood, age of home, or category of water.
Reconstruction closes the loop. Once Pleasant Creek structures are verified dry, the same coordinated approach handles drywall, paint, trim, and flooring, so homeowners aren't hiring a second company to finish what the first one opened.
Same day service for Pleasant Creek water emergencies isn't a stretch goal, it's the operating standard. Extraction equipment stays loaded, crews stay local, and the schedule bends for the family standing in water, because that's the whole job.
Payment Options That Work for You
Restoration is worth doing right the first time. Financing options through Pleasant Creek Water Restoration lender partners help homeowners pay over time instead of cutting scope or delaying work.
Pay for your project at a later time, but lock in today's pricing. Ideal for homeowners waiting on insurance settlements.
- No payments for 12 months
- No interest if paid in full
- Lock in current pricing today
Divide your project cost equally across 12 months with zero interest. Most homeowners choose this option for predictable budgeting.
- Equal monthly payments
- 0% interest for 12 months
- Simple, predictable budgeting
Spread your investment over up to 20 years with fixed equal payments. The right choice for larger projects or homeowners who prefer lower monthly amounts.
- Up to 20-year terms available
- Fixed equal payments
- Ideal for larger restoration projects
Subject to credit approval. Ask your project lead for current terms and promotions.
The Full Pleasant Creek Water Damage Restoration Menu
These are the water problems we answer calls for around Pleasant Creek, from basement flooding to sewage backups.
Water Damage Restoration in Pleasant Creek
Serving Pleasant Creek: full residential water damage response, from emergency extraction and structural drying through reconstruction of affected walls, floors, and finishes. Handles burst pipes, appliance overflows, and storm driven water intrusion.
Learn moreBasement Flooding in Pleasant Creek
For Pleasant Creek addresses, standing water extraction, dehumidification, and drying for flooded basements, with damaged drywall, insulation, and flooring removed and rebuilt as needed. Covers sump pump failures, foundation seepage, and storm runoff.
Learn moreSewage Cleanup in Pleasant Creek
Serving Pleasant Creek: category 3 black water cleanup for sewer backups and contaminated flood events, including contained removal of affected materials, antimicrobial treatment, and HEPA-filtered air containment per IICRC protocol.
Learn moreStorm Damage in Pleasant Creek
In Pleasant Creek, water damage restoration following severe weather, including wind driven rain intrusion, hail related envelope damage, and flooding from storm runoff. Extraction, drying, and interior reconstruction.
Learn moreCommercial Water Restoration in Pleasant Creek
For Pleasant Creek addresses, water damage restoration for commercial properties including offices, retail, multi tenant buildings, and light industrial. Extraction, structural drying, and reconstruction scaled to commercial footprints and operating schedules.
Learn moreCommercial Flood Damage Cleanup in Pleasant Creek
For Pleasant Creek addresses, large scale flood water extraction and cleanup for commercial buildings, including contaminated water handling, structural drying, and coordinated reconstruction to restore operations.
Learn moreCommercial Sewage Cleanup in Pleasant Creek
Serving Pleasant Creek: containment, removal, and decontamination for commercial sewage backups and contaminated water events, performed under IICRC S500 protocols with full PPE and HEPA-filtered containment.
Learn moreCommercial Mold Remediation in Pleasant Creek
For Pleasant Creek addresses, mold assessment and remediation for commercial buildings per IICRC S520, including containment, HEPA filtration, removal of affected materials, antimicrobial treatment, and post remediation verification.
Learn moreCommercial Storm Damage in Pleasant Creek
In Pleasant Creek, storm related water damage restoration for commercial properties, addressing water intrusion from severe weather events through extraction, drying, and interior reconstruction.
Learn more
Local Expertise, Real Results
Trust in Pleasant Creek is earned one logged moisture reading, one contained work zone, and one finished rebuild at a time.
Pleasant Creek homeowners call Pleasant Creek Water Restoration for water damage restoration because the work runs the way it should. Local crews. Documentation that supports insurance claims. Schedule reliability. Closeout in writing. The standards Aaron Christy set when founding the company in 2018.
Pleasant Creek Water Restoration serves Pleasant Creek homeowners with full scope water damage restoration, from the initial 2 AM burst pipe call through the final coat of paint on the rebuild. Our service area covers Pleasant Creek and the broader Johnson County corridor, including Greenwood, New Whiteland, Whiteland, Bargersville, Franklin, and Center Grove. Restoration has been our focus for years, and the crews dispatched to Pleasant Creek are IICRC certified technicians, experienced technicians on a licensed and insured team, not temp work or partner cleanup. When a panicked homeowner calls about a flooded basement at midnight, the voice on the line knows exactly what questions to ask and what truck to send.
Every job in Pleasant Creek follows the IICRC S500 standard for water damage restoration, and any mold work follows the IICRC S520 standard. That means a real moisture assessment with thermal imaging and penetrating meters before equipment goes in, controlled extraction matched to the Category of water on site, structural drying with monitored air flow and dehumidification, antimicrobial application where contamination warrants it, and post drying verification before reconstruction starts. The protocols exist because shortcuts during drying cause the mold problems that surface 30 to 60 days later. Following the standard is how we keep that from happening to your home.
Our Promise
Three commitments to every Pleasant Creek homeowner who calls Pleasant Creek Water Restoration. First, fast emergency response, with crews dispatched day or night to active losses across Johnson County. Second, IICRC certified technicians trained to the S500 standard handle the moisture assessment, extraction, and drying, not whoever was available. Third, a free on site inspection before any work is authorized, and if you have an active claim, we coordinate with your insurance carrier and adjuster from the first walkthrough forward.
What Water Restoration Done Right Looks Like in Pleasant Creek
Careful work, thorough moisture mapping, and clear scope before any equipment goes in. That is how Pleasant Creek homeowners get their homes back without surprises.
Around the Clock Emergency Dispatch
Water damage in Pleasant Creek does not wait for business hours, and neither do we. Call the 24/7 emergency line any time, day or night, and a crew is dispatched with extraction equipment, dehumidifiers, and air movers already loaded. Every hour without extraction expands the damage into more square footage.
IICRC S500 Trained Crews
Our technicians are IICRC certified and follow the S500 standard for water damage restoration on every job. In practice, that means Category determination before equipment placement, moisture readings logged and tracked, and drying verified against unaffected materials before reconstruction begins. Certification is not a logo, it is a protocol.
One Crew, Mitigation Through Rebuild
Most Pleasant Creek homeowners do not want to manage two contractors after a flood. The same Pleasant Creek Water Restoration team that extracts the water and dries the structure also handles the drywall, flooring, paint, and trim, so the project moves under one schedule from emergency call to final walk through.
Insurance Coordination Done Right
We document every affected area with photos, meter readings, and a written scope before mitigation starts, then work with your insurance carrier and adjuster directly. Proper documentation is how claims process cleanly and how Pleasant Creek homeowners avoid surprise denials weeks into the job.
Real Jobs. Real Results.
Real water damage jobs completed in Pleasant Creek and across Johnson County, from burst pipe extractions to full Category 3 cleanups and reconstruction. Photos from actual losses, not stock imagery.
How We Work in Johnson County Homes
Phase one on every Pleasant Creek call is moisture assessment and Category determination. A certified technician walks the property with thermal imaging and a penetrating meter, identifies the source (broken supply line, dishwasher hose, sewage backup, storm intrusion through a compromised envelope), and classifies the water as Category 1, 2, or 3 per IICRC S500. The full scope of damage is mapped, photographed, and written up before any drying equipment is staged. This initial assessment typically takes one to two hours and sets the entire project up correctly.
Phase two is documentation and insurance coordination. Before mitigation begins, every affected area is photographed and video walked, the moisture map is logged with meter readings, and we open a direct line with your insurance adjuster. Scope of work is matched to your coverage and mitigation justified per industry standard, so the carrier sees exactly why each line item exists. Most Pleasant Creek homeowners never have to navigate that paperwork themselves. We handle the carrier conversations while you handle your family.
Phase three is drying execution and reconstruction. Air movers and dehumidifiers are placed based on structural drying calculations for the affected square footage, then monitored daily with logged readings until materials hit dry standard, meaning moisture content matched to unaffected reference points in the home. Demolition is limited to what cannot be dried in place. Then reconstruction begins: drywall hung and finished, insulation replaced, flooring laid, paint and trim completed, so the Pleasant Creek home looks like the loss never happened.
Rapid Emergency Dispatch
Call comes in, crew rolls out. Extraction equipment, commercial dehumidifiers, air movers, and meters are already on the truck, and an IICRC certified technician leads the crew on arrival. The goal is to stop the spread and begin extraction the same visit, not schedule a return trip.
Category Determination per S500
Every Pleasant Creek loss is classified Category 1 (clean supply line water), Category 2 (gray water from appliances or toilet overflow), or Category 3 (sewage, floodwater, long stagnant contamination) before drying starts. Meter readings are logged and a written assessment delivered. The Category drives every decision that follows.
Insurance Partnership
We work with your insurance carrier from the first walkthrough. Photos, moisture maps, and scope are documented to the standard adjusters expect, which is how claims process without surprise line items or denied items late in the job. Free inspection up front, no obligation to proceed.
Drying to Verified Standard
Daily meter readings track progress against a target moisture content matched to unaffected materials in the same home. Reconstruction does not start until materials are confirmed dry. That verification step is the difference between a clean restoration and a mold call six weeks later.
Water Damage Sources in Pleasant Creek
Pleasant Creek homes typically call us about these six water damage scenarios.
Washing Machine Hose Burst
Braided stainless hoses fail at the crimp and old black rubber ones fail down the middle. Either way it starts as a weep at the fitting and then opens. Replacing both hoses is a cheap Saturday; drying a laundry room and the room under it is not.
Sump Pump Failure
The single most common call we get from Pleasant Creek homeowners. Power outage during a storm, pump motor burns out, or the float switch fails. By the time you notice, the basement has 2 to 6 inches of water.
Downspouts Discharging at the Foundation
A roof collects an enormous amount of water and the downspouts decide where it lands. End one at the wall and the entire load goes into the soil against the foundation, which is exactly the wrong place for it during a wet week.
Sink Drain and P-Trap Leaks
Drain water carries food waste, soap, and whatever went down the sink, which pushes it out of the clean category under IICRC S500. Porous cabinet material that soaked it up generally comes out instead of getting dried in place.
HVAC Condensate Line and Pan
Condensate is clean at the start, then it drips into insulation and drywall and sits there in summer humidity. That combination moves it out of Category 1 quickly, which is why the ceiling assembly gets metered before anybody decides to paint over the stain.
Tub and Shower Pan Leaks
A shower pan liner catches what gets past the tile, and when a corner fold opens or the drain connection lets go, that water goes into the framing instead of the drain. Nothing looks wrong upstairs. The evidence is a ceiling stain below and a damp wall plate.
How to Protect Your Pleasant Creek Home in the First Hour of a Water Leak
Most of what helps in the first hour is simple. Shut off the source and stay clear of anything electrical that got wet, then work through the rest of this list while our crew heads your way.
1. Close the main valve first
Find the main shutoff and close it all the way. A round handle turns clockwise, and a lever handle turns so it sits across the pipe. If the valve won't move, your water utility can usually shut off service at the meter.
2. Stay clear of anything electrical
Stay out of any room where water has reached outlets or extension cords. If the breaker panel is dry and you can reach it without standing in water, switch off the breakers for the wet area. If you can't reach it safely, call your electric utility.
3. Protect yourself first
If you have to step into wet areas, wear rubber boots and gloves. Take the basement stairs slowly if they're wet, and leave the cleanup of any dirty water to the crew.
4. Save the paperwork
Deeds and family records are hard to replace, so move them to a dry room before anything else. Put them in a plastic bin or a sealed bag if the rest of the house is damp.
5. Keep stains off the carpet
Metal furniture feet can rust, and wood finishes can bleed into wet carpet. A square of foil or a plastic container lid under each leg keeps both off the carpet, and it takes only a few minutes to do.
6. Leave wet drywall and carpet in place
It's tempting to start pulling things out, but leave wet drywall and carpet where they are. Our crew takes the damage photos and moisture readings before anything is removed, and that record goes into your photo report.
7. Let the air reach wet spots
In rooms with clean water, open closet and cabinet doors so air reaches the wet spots. On a hot, sticky day, keep the windows closed and leave the air conditioning on, since it pulls moisture out of the air.
8. Call before the water spreads further
The sooner the crew starts drying, the more of your floors and walls can be saved. Call as soon as the water is off, even late at night, since our dispatch line runs 24/7.
If you only get through the first two steps before help arrives, that's fine, since the water source and your safety come first. Call us when you're ready and we'll take it from there.
Three Simple Steps
Whether the water came from a pipe or a storm, the job moves through these same steps.
Called In
Emergency intake takes minutes, and a crew is dispatched within 2 hours. Arriving fast is how a flood stays a repair. Everything from extraction to containment is already staged.
The Paper Trail
Nothing about the scope is a surprise to you or the carrier. Hidden cavities get checked and every reading goes in the map. A good map makes the rest of the job predictable.
Home Restored
Most Pleasant Creek structures reach dry standard in 3 to 5 days with the log to show it. Nobody signs off until the numbers do. Contaminated material is bagged, logged, and disposed of properly.
What Our Water Damage Photo Report Covers for Pleasant Creek Homes
Your photo report is built from the crew's own pictures and moisture readings. It shows where the water came from and how far it traveled, and it stays with you after the equipment leaves your Pleasant Creek home.
The starting point
Every report opens with the starting point of the leak, photographed before anything is moved. Water that came from outside, like a window well or a storm, gets noted the same way, with photos of where it got in.
Water you can't see
Water often ends up somewhere out of sight, like under cabinets or inside a wall cavity. The report shows those spots with readings and photos so nothing gets closed back up while it's still wet.
Your belongings, documented
Damaged contents get photographed where they were found, along with the rooms around them. If something can't be saved, the photo report shows its condition so you have a record of it.
What can dry where it is
Some materials can be dried right where they are, and some have to come out. The report shows which is which, with the readings behind each call, so you understand why a section of drywall or flooring is being removed.
The drying log
The report keeps a running log of the drying, with the readings from each visit and notes on the equipment in each room. It's the easiest way to see how close your home is to dry.
Seeing it for yourself
The point of the report is that you can see the damage for yourself. We show you the same photos and readings the crew used, and you can ask about any of them before the work goes further.
A record that's yours
Keep the report with your home records. We document damage with a photo report and walk you through what we found, so you can decide with your insurance company. Your policy will say what's covered, so read it before you call them.
The first photos and readings happen on day one, so call as soon as the water is off and everyone is safe.
Questions Worth Asking Before Work Starts in Pleasant Creek
Clear answers to these questions make it easier to compare restoration companies in Pleasant Creek.
Does my policy require a certain company?
Ask your adjuster before you sign anything, and read the work authorization so you know what you're agreeing to.
What happens if you find mold?
Ask how mold behind walls or under floors gets handled, and whether that work is priced apart from the drying.
Who handles repairs after drying?
Ask who replaces drywall, flooring, paint and trim once the structure is dry, and whether one company can do both stages.
Who will be working in my home?
Ask whether the crew works for the company you called or for a subcontractor, and who's in charge on site each day.
How will you show me it's dry?
Ask for moisture readings on the first visit and the last one, so you can see the numbers reach dry standard.
Can I see an itemized estimate?
Ask for every line item in writing. Many insurers price water losses in Xactimate, so an estimate in that format is easier for an adjuster to review.
Indiana Weather Drives Restoration Calls Year Round
Indiana weather drives most water damage calls across Pleasant Creek. Spring rain saturates clay heavy soils until basements take on water, summer thunderstorms push wind driven rain through compromised building envelopes, and winter freeze thaw cycles burst supply lines in exterior walls and crawl spaces. Each season has its own failure mode, and each one keeps our crews moving.
Spring Saturation Flooding
Pleasant Creek sits on flat central Indiana terrain with clay heavy soils that drain poorly after heavy spring rain. When the ground stays saturated for days, hydrostatic pressure pushes groundwater through foundation walls, slab cracks, and around sump pits. When the sump cannot keep up, we extract, dry the structure, and document the loss for your claim.
Winter Pipe Bursts
Indiana freeze thaw cycles burst supply lines every winter, often at 2 AM in unconditioned exterior walls and crawl spaces. By the time a homeowner hears running water, gallons per minute are already in the drywall. Once the line is shut off, we begin extraction, set up structural drying, and contain the affected area.
Severe Thunderstorm Intrusion
Johnson County has taken serious hits in recent years, including tornado activity and straight line wind events that drove water into Pleasant Creek homes through compromised envelopes. When wind driven rain pushes past damaged building components, water saturates insulation and drywall fast. We extract, dry the cavities, and rebuild the affected interiors.
Summer Humidity and Hidden Mold
Summer humidity in Pleasant Creek keeps basements and crawl spaces at moisture levels that quietly feed mold colonies long after the original leak dried on the surface. If a musty smell appeared weeks after a plumbing issue, the moisture is still there. We assess with thermal imaging, locate the source, and remediate per IICRC S520.
Serving Pleasant Creek’s Established Neighborhoods
The neighborhoods below are where we answer calls around Pleasant Creek, and each one opens to notes on its homes.
Where we respond near Pleasant Creek
Call from Pleasant Creek or a town close by, and a crew can be dispatched at any hour.
Water Damage Risk in Pleasant Creek
Why the age and build of a Pleasant Creek home changes the work.
About Pleasant Creek Homes
Pleasant Creek in the Greenwood/New Whiteland area of Johnson County represents two verified housing eras: an established suburban subdivision in Greenwood, and a new master planned development by Gradison Land Development and Lennar in New Whiteland currently under construction with homes starting at $300,000. The new construction homes use modern PEX plumbing, while any older surrounding homes in the Greenwood corridor date to post-2000 suburban buildout with copper supply lines. The Pleasant Creek subdivision in Greenwood is a suburban residential neighborhood with single family detached homes typical of Johnson County's 2000s,2010s construction wave. The new Lennar developed Pleasant Creek master planned community in New Whiteland will include a mix of single family homes and townhomes across three home collections; Indiana suburban construction in this era commonly features full poured concrete basements with sump pump installations given the region's clay heavy soils and flat topography.
Where We Work in Pleasant Creek
We cover homeowners across Pleasant Creek near Greenwood Park Mall, Clark-Pleasant Administration Building (50 Center Street Whiteland), Whiteland High School, Clark-Pleasant Branch of Johnson County Public Library, Rascal's Fun Zone, Sawmill Road at Whiteland Road intersection, I-65 corridor, CR 500 N at Sawmill Road.
Surrounding Areas We Serve
Our crew also covers Greenwood, New Whiteland, Whiteland, Bargersville, Franklin, Center Grove.
Recent Weather Patterns
Johnson County has experienced significant severe weather in recent years, including an EF-2 tornado on March 31, 2023 that struck Whiteland with peak winds of 135 mph, destroying 10,20 homes and causing widespread structural damage, and an EF-3 tornado on June 25, 2023 that carved a path from White River Township to Tracy Road in New Whiteland causing $1.2 million in damage. Flash flooding is also a recurring hazard, with notable flood events in 2008, 2015, and April 2025 inundating roads and neighborhoods across central and southern Johnson County, including flash flooding that closed at least 30 roads in a single event.
What Our Crew Sees in Pleasant Creek
The Greenwood and New Whiteland area sits in flat central Indiana terrain with clay heavy soils that limit drainage and increase surface water ponding risk after heavy rain events, making sump pump dependency common in full basement homes throughout the county. The Pleasant Creek development in New Whiteland specifically surrounds the town's wastewater treatment plant, and community members raised flooding concerns during the development's contentious approval process, with the removal of a planned dry basin north of the townhomes flagged as a concern during plan commission hearings. Freeze thaw cycles in Johnson County's continental climate create recurring burst pipe risk each winter, particularly in newer homes where PEX supply lines in exterior walls or crawl spaces can be vulnerable during sharp temperature drops.
The Pleasant Creek Area
Greenwood is a city of approximately 65,000 people located roughly 20 miles south of Indianapolis in Johnson County, a fast growing suburban corridor. The Johnson County area has seen strong new construction demand with new single family homes priced in the $300,000,$400,000 range, attracting family households affiliated with the Clark-Pleasant and Center Grove school districts.
What a Water Loss in Pleasant Creek Involves
A plain breakdown of what each phase of the work covers.
Emergency response on a Pleasant Creek water loss starts with what arrives on the truck. Commercial water extraction equipment for standing water, commercial dehumidifiers sized to the affected square footage, professional air movers staged for the room layout, calibrated moisture meters, and thermal imaging for hidden moisture mapping. Extraction begins promptly on site, and structural drying setup happens the same day, not the next visit. From that point forward, daily monitoring with logged meter readings tracks progress until materials hit the target moisture content. The homeowner experience matters too. Work zones are contained, plastic protects unaffected areas, walkways stay clear, and the lead technician communicates what is happening day by day. This phase covers Category 1 and Category 2 losses, the most common calls in Pleasant Creek, from supply line breaks to dishwasher overflows to washing machine hose failures.
Specialized containment applies when water is Category 3 (sewage backup, floodwater, long stagnant water with biological contamination) or when full mold remediation is required under IICRC S520. The work area is sealed floor to ceiling with 6-mil plastic barriers, entry points zipped and taped, and negative air machines pull contained air through HEPA filtration before exhausting outside the work zone. Technicians wear full PPE per S520: Tyvek suits, N95 or P100 respirators, nitrile gloves, eye protection. Contaminated porous materials are cut out, bagged, and disposed of according to protocol, then antimicrobial is applied to remaining structure. When the scope warrants it, post remediation verification with air sampling confirms the work. This is the phase where IICRC certification matters most. Shortcuts during Category 3 cleanup or mold remediation create the long term indoor air quality problems that hurt the people living in the home.
Reconstruction is where most restoration jobs go sideways, and where Pleasant Creek Water Restoration closes the loop. The same crew that performed extraction and drying handles the rebuild: drywall hung, taped, mudded, sanded, primed, and painted; flooring replaced (carpet and pad, vinyl plank, hardwood refinish, tile reset); baseboards and trim reinstalled or replaced; cabinetry repaired or swapped; doors rehung; finish electrical and plumbing scope coordinated. One project from initial call through final walk through, one project manager the Pleasant Creek homeowner talks to, one schedule. The alternative most companies offer is to hand off after dry out to a separate general contractor, which means two crews, two schedules, two billing cycles, and a home that sits in demolition between phases. We rebuild what we dried.
Your Home During the Dry Out: What Pleasant Creek Homeowners Should Know
You can stay in the house through most of the dry out while air movers and dehumidifiers run around the clock in the wet rooms. The crew checks them each day until the readings show your home is dry.
The equipment runs around the clock
Air movers and dehumidifiers run day and night, and they make a steady hum you'll hear through the house. The sound means air is moving across the wet surfaces, which is how the moisture gets pulled out.
Set units back the way they were
The crew places each unit based on where the readings are wettest. If you bump one or need to get past it, set it back the way it was, aimed at the same spot.
Keep windows closed
Open windows let humid outdoor air in, and the dehumidifiers then have to dry that air too. Keep the windows shut in the rooms being dried until the crew tells you to open them.
Watch for tripped breakers
With several machines running, a breaker can trip, especially if you plug a hair dryer or a space heater into the same circuit. Reset it, then call us if it keeps happening.
Pets and drying rooms
Pets tend to be curious about the noise and the warm air, so keep them out of the drying rooms when you can. A gate across the doorway works if a door has to stay open.
Let the crew in each day
The daily check takes a short while, and it decides when the equipment can come out. Plan for someone to be home, or work out a time with the crew so they can get to the wet rooms.
If you're worried about mold
CDC doesn't recommend mold testing, and EPA says homeowners can usually clean moldy areas under about 10 square feet themselves. If you see or smell mold during the dry out, point it out to the crew on their next visit.
The last day of drying
On the final visit, the crew takes one more set of readings to confirm the wet areas are dry. Then the equipment comes out and the rooms are ready for any repairs they need.
Call us with any question about the equipment, and we'll help you sort it out over the phone or on the next visit.
Sources: CDC, About Mold · EPA, A Brief Guide to Mold, Moisture and Your Home
Water damage response pricing in Pleasant Creek
Pricing ranges reflect actual Pleasant Creek and Johnson County jobs by water Category and scope. Every quote starts with a free on site inspection, because final pricing depends on the affected square footage, the Category of water, and the reconstruction needed.
Pleasant Creek Water Restoration is powered by Indy Roof & Restoration
Indy Roof & Restoration runs this site and does the work booked through it. 2018 is when they started in central Indiana, and Pleasant Creek has been in the service area ever since. Check the reviews yourself: 2,380+ of them, on Google.
Licensed and insured · License #RC21100059
Certifications and ratings include BBB A+ Rated · Owens Corning Preferred Contractor · Malarkey Certified Contractor. Their work has drawn coverage from FOX59, WISH TV, and RTV6. Community work is part of the job, most recently Habitat for Humanity, Toys for Tots, the annual school supply backpack drive, and local youth sports and school programs across central Indiana.
Frequently Asked About Pleasant Creek Water Restoration
Answers to the questions Pleasant Creek homeowners raise on almost every water damage call.
Expert Pleasant Creek Restoration Crews Available Now
Water spreading through your Pleasant Creek home right now, or hidden moisture you suspect from a leak last week? Call Pleasant Creek Water Restoration for fast emergency dispatch any time, day or night. Free on site inspection, no obligation, and we coordinate directly with your insurance carrier.